Terms of Use
These terms apply to your use of the Visit Planer mobile app and its related services. In these terms "VisitPlaner", "we" and "us" refer to RIDVAN BIRGUL, the developer of the Visit Planer app; you can reach us at [email protected]. By using the app you agree to these terms. If you do not agree, please do not use the app.
1. The app
VisitPlaner suggests cities, places and daily routes, and lets you build, store and share trip plans. You can use the app without signing in; signing in (with Apple, Google or Huawei, depending on your device) keeps your trips on your account across devices.
We may improve, change or discontinue features over time. If we stop offering the app, we will give reasonable notice where possible.
2. Who can use the app
You must be at least 13 years old (or the minimum age required in your country) to use the app. If you are under the age of majority, you may use the app only with the permission of a parent or guardian, who must make any purchases.
3. Information in the app
Place descriptions, photos, opening hours, routes, travel times and other information are provided for planning purposes only. They come partly from public sources (such as Wikipedia, Wikimedia Commons and OpenStreetMap) and from other users, and may be incomplete, out of date or inaccurate.
- Always confirm opening hours, prices, access and safety conditions with the place or official sources before you travel.
- While navigating, follow traffic rules and road signs and stay aware of your surroundings. Do not use the app in a way that distracts you while driving.
- Suggested walking or driving routes may not be suitable for everyone; use your own judgment.
4. Plan packages and payments
- Free use: your first trip is free within the limits shown in the app. Creating more trips, or adding more cities and days, requires a plan package.
- Packages: a package gives you a number of plans; each plan lets you create one trip without city or day limits. Packages are one-time purchases — not subscriptions — and nothing renews automatically. If you delete a trip, its plan becomes available again.
- Payment: purchases are made through the App Store, Google Play or Huawei AppGallery, and payment is processed by that store under its own terms. The price is shown in the store before you buy, including any taxes the store applies.
- Refunds: refunds are handled by the store you bought from, according to its policies (see our Support page). If a refund is granted, the plans from that package are removed from your account; your trips are kept, but limited trips can no longer be extended.
- Right of withdrawal: plans are digital content delivered immediately after purchase. Where the law allows, by completing the purchase you request immediate delivery and acknowledge that you lose the right to withdraw once the plans are added to your account. This does not affect any mandatory rights you have under the law of your country.
Plans are linked to your VisitPlaner account (or, if you have not signed in, to the app on your device). Plans have no cash value and cannot be transferred or exchanged for money.
5. Your account
You are responsible for the activity on your account and on your device. You can delete your account at any time in the app under Profile → Account → Delete account; this permanently deletes your trips, photos and reviews. Unused plans cannot be recovered after the account is deleted.
6. Your content
You keep ownership of the photos, reviews, ratings and notes you add. By sharing photos, reviews and ratings publicly in the app, you give us a worldwide, non-exclusive, royalty-free licence to store, display, resize and distribute them within VisitPlaner for as long as they are shared. Trip details you keep private are used only to provide the service to you and the people you share the trip with.
You must only share content that you have the right to share. You agree not to post content that:
- is illegal, hateful, threatening, harassing, sexually explicit or violent;
- infringes someone else's copyright, trademark, privacy or other rights — including photos of identifiable people who have not agreed to be shown;
- is false or misleading, is advertising or spam, or is unrelated to the place you post it on.
Photos are reviewed before they become visible to others. We may refuse, hide or remove content, and suspend or close accounts, that break these terms or the law. You can report content to [email protected].
7. Shared trips
When you share a trip with an invite code, anyone who has the code can join it and, depending on the permission you give, edit it. Share codes only with people you trust. People who have joined a trip can leave it at any time.
8. Acceptable use
You agree not to misuse the app or our services. In particular, you must not copy, scrape or resell the app's data; attempt to bypass purchases, security or integrity checks; reverse engineer the app except where the law allows it; interfere with our servers; or use the app for any unlawful purpose.
9. Our rights and third-party content
The app, its design, software and our own content belong to us or our licensors. We give you a personal, non-exclusive, non-transferable licence to use the app on devices you own or control, for your own non-commercial use.
Map and place data is © OpenStreetMap contributors (map tiles from OpenFreeMap, routes from OSRM); descriptions and photos from Wikipedia and Wikimedia Commons are used under their respective licences, with attribution shown in the app where required. Opening a route in another maps app is subject to that app's terms.
10. App stores
These terms are between you and us, not the store you downloaded the app from. Apple, Google and Huawei are not responsible for the app or its content and have no obligation to provide support for it. The store's own terms of service also apply to your download and purchases. If you downloaded the app from the Apple App Store, Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
11. Disclaimer and limitation of liability
We work hard to keep VisitPlaner accurate and available, but the app is provided "as is" and "as available". To the extent permitted by law, we do not guarantee that it will be uninterrupted or error-free, or that the information in it is accurate or complete.
To the extent permitted by law, we are not liable for indirect or consequential losses, or for losses arising from your reliance on information in the app (for example a closed place, a missed connection or a changed price). Our total liability for any claim relating to the app is limited to the amount you paid us for plan packages in the 12 months before the claim.
Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including your statutory rights as a consumer.
12. Changes to these terms
We may update these terms as the app changes or when the law requires. We will change the date at the top and, for significant changes, let you know in the app before they take effect. If you continue to use the app after the changes take effect, the new terms apply.
13. General
If any part of these terms is found to be unenforceable, the rest remains in effect. If we do not enforce a term right away, we do not give up our right to enforce it later. These terms are governed by the laws of the Republic of Türkiye; if you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts of that country.
14. Contact
Questions about these terms: [email protected]